Child benefit chaos as parents see reduced payments in bank account after HMRC change


Confused parents have complained of receiving low child benefit payments on Friday morning.

The benefit is usually paid every four weeks and is Value of £21.80 for the eldest child and £14.45 for subsequent children each week.


Parents Shocked at Child Benefit Paymentscredit: getty

Parents have taken to social media to share confusion over unexpected payments hmrc For child benefits – and being paid less.

They are unable to reach the child benefit help line due to phone issues.

One parent complained: “Is there a problem with the child? Benefit payment? My bank shows that only £36.25 is being paid yesterday instead of the normal amount.”

Another said: “Why have my child benefits changed from monthly payments to weekly? My circumstances haven’t changed.”

And the third asked, “Has anyone suddenly been paid child benefits today? I haven’t even been paid half the amount I normally get in a month and I’m so confused as to why!”

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Confusion over payments stems from changes made by HMRC in next week’s payment dates Bank holiday,

The HMRC has said that families receiving child benefits, typically receiving payments every four weeks, will receive two separate payments.

The first will be paid today (May 27) and will be worth a week’s worth of baby benefits.

The second payment will be made on Monday (May 30) and will be worth three weeks’ profit.

People who typically receive child benefits payments on a weekly basis like single parents will also see a change in pay

They will see money in their bank account today instead of Monday.

But many people have been confused by this change.

One parent said: “Like to understand the logic of this. It was due on Monday, why not make it pay off Monday?”

Bank holidays may affect normal dates for receiving payments benefitsBut usually only if your normal pay date falls on one of these holidays.

Child benefit is usually paid on Monday or Tuesday.

Next week there are two bank holidays – on Thursday and Friday.

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Many parents are left worried because of low payments.

One parent said: “Was child benefit payments due to someone else today, and massively underpaid??”

Another asked: “…have you received your child’s benefit payment…and is it less than about 60 quid?”

Parents unaware of the changes and after “technical issues” trying to contact HMRC have been unable to contact them over phone lines.

HMRC customer support on Twitter responded to those who were unable to reach it: “We are aware of telephony lines issues.

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“It is under immediate investigation and it is expected that the lines will operate normally soon.

“Apologies for any inconvenience.”

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