Struggling families can get up to 90% off an essential household bill thanks to a new support fund.
Low-income households have been hit hard by rising bills, including up to £36 per year A blow to the cost of water in struggling homes.
But some parts of the UK have looked up inflation Including Essex and Suffolk, where the average bill increased from £223 to £246 per year.
Earlier this year, offwater, the water regulator, called on firms to provide support for customers struggling to pay their bills amid the crisis of cost of living.
And today, Severn Trent has launched a support package for another 100,000 cash-strapped customers to cut water bills by up to 90%. big difference plan,
The Coventry-headquartered water firm previously unveiled a £30 million fund to help low-income people support the 215,000 customers in need in its current plan.
But it also said research shows another 100,000 customers in its region are poised to fall into so-called water poverty, with finances from rising energy bills and living costs.
A study conducted by management consultant CEPA shows that 6.5% of households – about 1.5 million – are already in water poverty, meaning they spend 5% of their total income after housing costs on water bills. spend more than
The cost crunch expects more people to struggle to pay their bills, with inflation predicted to exceed 10% later this year.
Liv Garfield, Chief Executive Officer of Severn Trent, said: “As the pressures of living continue to mount, we are now working to support those struggling to pay their bills.
“Our customers have the second lowest bill in the UK, at around £1 per day, but we know that for some, paying it is a challenge.”
“We don’t want anyone in our area to panic about their water bill coming up,” he said.
The Big Difference Scheme can offer a water bill reduction to any Severn Trent customer with a household income of less than £16,480.
You can apply in the scheme Here.
Severn Water will conduct an assessment to determine how big a reduction you will be able to achieve as a customer.
The scheme lasts for 12 months at a time and families will have to reapply at the end of the longer term each year.
Severn Water is the UK’s second largest water firm, serving 4.8 million homes and businesses in England and Wales, stretching from mid-Wales to Rutland and north and mid-Wales south to the Bristol Channel and the Humber in the east Is.
David Black, chief executive of regulator Offwater, said: “No one should have to choose between paying for water and paying for food.”
He called on other firms in the sector to ‘do more to respond to cost of living concerns’.
Severn Trent’s fund details were announced along with its full-year results, with underlying profit before tax increasing 7.5% to £508 million.
But the firm also highlighted its cost escalation from rising inflation, revealing an additional £50 million in energy bills.
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